Operations and Supply Chain

Structured as per the curriculum of the University of Mumbai, this specialisation builds core operations understanding in Year 1 and advances into supply chain, process excellence, analytics, and operational strategy in Year 2.

Year 1 — Operations Foundation

Subjects

  • Operations Management

Focus of Year 1

Year 1 establishes the operational base required for managers:

  • Understanding production and service operations systems
  • Process design, capacity planning, and quality management
  • Role of operations in organizational efficiency and cost control
  • Integration of operations with marketing, finance, and HR

Students gain clarity on how operational systems drive business performance.

Year 2 — Advanced Operations, Supply Chain & Analytics

  • Subjects (UA)

    • Supply Chain Management (UA)
    • Logistics Management
    • Business Process Management for Risk & Performance Management
    • Service Operations Management
    • Operations Analytics

    Subjects (IA)

    • Operations Strategies (IA)
    • Lean Management (IA)

    Focus of Year 2

    Year 2 develops specialised operational expertise in:

    • End-to-end supply chain and logistics optimization
    • Business process design for risk reduction and performance improvement
    • Managing service operations efficiently
    • Using analytics for operational decision-making
    • Formulating operations strategies aligned with business goals
    • Applying lean principles to eliminate waste and improve productivity

    Students graduate with the ability to design, analyze, and improve operational systems across industries.